The people were really friendly and outstandingly accommodating. The superior double room was brand-new and included a balcony and a safe box.- I loved the stunning views and wake-up service available.- Free Wi-Fi was very good.- The service was...  

It offers varied and extensive breakfasts.

Good service and the food is fabulous.

The location is fantastic, right in the middle of the city. The most typical tapas areas are just a short walk from the hotel. Good restaurants around. You can walk around the main streets and squares of Granada, go to the Paseo...  

The hotel is very clean, the staff is super friendly and the location is fantastic with a restaurant nearby and rooms overlooking the lobby.

location of the hotel is fantastic, right behind the Granda Town Hall. the reception staff and very friendly and attentive floor staff. We were surprised, we arrived at the room, some attentions with fruit and water. detail! Besides, in the surroundings...  

The rooms are airy and inviting with sound of swallows, big bathroom, for example. The breakfast is extensive. The location is brilliant and handy in a vibrant area, just next door to the Albaycin, Granada, and the cathedral, market and restaurants.

The breakfast here is good and the staff at Check-Out are wonderful, the ambiance is elegant as well.

The room was good and attractive, I had fab experience.

The restaurant was great for breakfast, I tried hot dishes. The service was exceptional with parking in the hotel.

the hotel has a good location, besides having a very nice reception.

bad conditions in which they have the hotel as since we rented two rooms within which one of them had a horrible stink of cigarette when the hotel is supposed to be rooms where you can not smoke and that smell so unpleasant that was already impregnated throughout the room and managers in front desk told us that it was normal and that the most they could do was give us an aromatizer. Being so annoying that even disgusted to enter that room the night controller realized that they had not solved anything the day shift decided to change our room for one without the smell of cigarettes and thus we could spend the rest of our stay more pleasant but not entirely because in the other room was not working air conditioning but for heating and all this could not be solved because the hotel was full. It is incredible that a company like NH hotels, has not solved these details as air conditioners or rooms with such a bad smell and want to tell us that is normal, that the rooms are when it is not true and tried to deceive us. It was a bad experience.

Stayed here for one night and had a nice and varied breakfast at 7:15am. The bed was super comfy and the room had a cool and modern vibe. 😊

Location

No room service and the wifi was not that good.

best thing: the bed and soundproofing, although not total, is very accomplished. comfort is very good. location is perfect. They extended us one more day and gave us a superior room and we didn't even have to change our bags. Excellent service. hall is great.

It is not the fault of the hotel itself, but to arrive in a calvary (almost all the streets with restricted traffic). Recommendations to the hotel: the directions are not very useful since you can not be driving and reading, it is preferable short directions on a single sheet than so much image and video and make it clearer that you can go on the restricted roads. Another thing: they cost 2 or 3 euros in all Chinese, it is not a great investment, but if you put a brush in the toilet we appreciate both the customers and, surely, their cleaning staff (it is the first one I go and does not have) The parking is extremely expensive.

Great hotel, the staff really went above and beyond to make us feel welcome. The location was perfect, we were super close to all the main sights. We got a room with two beds and a balcony, and it was so nice. 😊 Loved it!

Hesperia Granada was a beautiful building, and had a great location.

Our room was freezing. They turned off the heating and could only offer us blankets. For the price we payed - heating should not have been an issue. Also the front desk staff was constantly busy due to having only one staff member working reception at a time, this created long lines and waiting time to get helped. Though overall they were helpful.

Location

noise from the courtyard into the room. no view from the window... I would only reccomend the hotel to others due to the location...